How Massachusetts Car Insurance Lawyers Handle Underinsured Motorist Claims

Understanding Underinsured Motorist (UIM) Coverage in Massachusetts

Massachusetts mandates that all drivers carry a minimum amount of auto insurance, including Uninsured Motorist (UM) coverage. However, the critical and often misunderstood component is Underinsured Motorist (UIM) coverage. While not legally required to be offered in the same way, it is a vital addition to any policy. An underinsured motorist is a driver who carries auto insurance, but their policy limits are insufficient to cover the full extent of the damages they caused in an accident.

UIM coverage acts as a financial safety net. If the at-fault driver’s policy limits are exhausted and your damages—medical bills, lost wages, pain and suffering—exceed that amount, your own UIM coverage can be triggered to bridge the gap. For example, if the at-fault driver has a $50,000 bodily injury limit but your claim is worth $150,000, your UIM coverage would provide the additional $100,000, up to your chosen policy limit.

The Critical First Steps After an Accident with a Suspected Underinsured Driver

The actions taken immediately following a collision set the stage for a successful UIM claim. Massachusetts car insurance lawyers emphasize a meticulous and proactive approach.

1. Seek Immediate Medical Attention: Your health is the priority. Even if injuries seem minor, a full medical evaluation is essential. Adrenaline can mask pain, and some injuries, like whiplash or soft tissue damage, may manifest hours or days later. This medical documentation creates the foundational evidence linking your injuries directly to the accident.

2. Preserve Evidence at the Scene: If you are able, gather as much evidence as possible. Use your smartphone to take photographs and videos of the vehicles involved, their positions, license plates, visible damage, road conditions, traffic signs, and any visible injuries. Obtain the names, contact information, and insurance details of all parties involved. Collect contact information from independent witnesses; their unbiased accounts can be invaluable later.

3. Report the Accident: File a detailed accident report with the local police department. Under Massachusetts law, a driver must file a Motor Vehicle Crash Operator Report with the Registry of Motor Vehicles within five days if the accident caused injury, death, or over $1,000 in property damage. Obtain a copy of the police report once it becomes available.

4. Notify Your Insurance Company: Promptly report the accident to your own insurance carrier. However, it is crucial to be cautious in your communications. Provide only basic facts—the date, time, and location of the accident. Do not speculate about fault, the extent of your injuries, or provide a recorded statement without first consulting an attorney. Insurance adjusters may use early statements to minimize your claim later.

Why Legal Representation is Non-Negotiable for UIM Claims

Navigating a UIM claim is a complex legal battle, often against your own insurance company. While they have a contractual duty to handle your claim in good faith, their primary financial interest is to pay out as little as possible. An experienced Massachusetts car insurance lawyer serves as your dedicated advocate.

Navigating Complex Policy Language: Insurance policies are laden with complex terms, conditions, and exclusions. A lawyer meticulously reviews your policy to interpret the UIM provisions, confirm coverage applicability, and identify any potential pitfalls or deadlines that must be met.

Investigating the At-Fault Driver’s Assets: A key strategic element involves investigating whether the at-fault driver possesses any personal assets that could be pursued to satisfy a judgment beyond their policy limits. If recoverable assets exist, a lawyer might advise filing a lawsuit against the individual directly before relying on your UIM coverage.

Handling the “Consent to Settle” Hurdle: Massachusetts operates under a “consent-to-settle” statute (M.G.L. c. 175, § 113L). Before you can pursue your UIM claim, you must first obtain a settlement from the at-fault driver’s insurance company for their full policy limits. However, you cannot simply accept this settlement; you must first obtain written consent from your own UIM insurer. If they consent, you take the settlement and then proceed with your UIM claim. If they unreasonably withhold consent, your lawyer can use this as evidence of bad faith. This procedural landmine requires precise legal navigation to avoid forfeiting your UIM benefits entirely.

Building an Unassailable Claim for Damages: The burden of proof in a UIM claim is on you, the policyholder. Your attorney works with medical experts, economists, vocational rehabilitation specialists, and accident reconstructionists to build a comprehensive case that definitively proves the full value of your claim. This includes all economic damages (medical expenses, lost income, future medical care) and non-economic damages (pain and suffering, emotional distress, loss of enjoyment of life).

The Step-by-Step Legal Process for a UIM Claim

A lawyer methodically guides you through each phase of the claim to maximize the potential recovery.

1. Exhausting the Tortfeasor’s Limits: Your attorney will first present a demand package to the at-fault driver’s insurance company, seeking a settlement for their full policy limits. This package includes medical records, bills, wage loss documentation, and a detailed demand letter outlining the claim’s value.

2. Seeking Consent from Your UIM Insurer: Once the settlement offer for the policy limits is obtained, your lawyer formally submits it to your own UIM carrier along with a request for written consent to settle. They will also provide supporting evidence demonstrating why the settlement is reasonable and why the claim value far exceeds the at-fault driver’s limits.

3. Negotiating the UIM Claim: After securing the settlement from the at-fault driver and obtaining consent, your attorney formally initiates the UIM claim. They submit a comprehensive demand package to your insurer, detailing the remaining uncompensated damages. This begins a negotiation process where the lawyer advocates fiercely for a fair settlement that reflects the true value of your losses.

4. Litigation and Arbitration: If negotiations reach an impasse and the insurance company refuses to offer a fair settlement, your attorney will prepare for litigation. This involves filing a lawsuit against your own insurance company for breach of contract. Many Massachusetts auto policies contain arbitration clauses for UIM disputes, meaning the case may be decided by a neutral arbitrator or panel instead of a judge or jury. Your lawyer will present evidence, cross-examine expert witnesses, and make compelling legal arguments on your behalf in either forum.

Overcoming Insurance Company Defenses and Bad Faith Tactics

UIM insurers frequently employ strategies to deny or devalue claims. A skilled attorney anticipates and counters these tactics.

  • Disputing Injury Causation: The insurer may argue that your injuries are not as severe as claimed, were pre-existing, or were not caused by the accident. Strong medical evidence and expert testimony are used to rebut this.
  • Challenging Damages Valuation: They will meticulously scrutinize every medical bill and wage loss calculation, often arguing for reduced amounts based on “usual and customary” charges or downplaying pain and suffering.
  • Unreasonable Consent Withholding: If the UIM insurer unreasonably refuses to consent to the third-party settlement, it can form the basis of a separate bad faith lawsuit, which can expose the company to additional damages beyond the policy limits.
  • Lowball Settlement Offers: Insurers often make quick, low offers hoping claimants will accept them out of financial desperation. An attorney understands the long-term value of your claim and will not be pressured into an inadequate settlement.

The Strategic Value of Experienced Legal Counsel

The financial and emotional stakes of a serious accident are too high to navigate the complex UIM claims process alone. An experienced Massachusetts car insurance lawyer provides not just legal expertise but strategic advantage. They ensure every procedural step is correctly followed, every deadline is met, and every piece of evidence is leveraged to build the most powerful case possible. They assume the burden of fighting the insurance company, allowing you to focus on your recovery. By leveling the playing field against a well-resourced adversary, they fundamentally increase the likelihood of securing a full and fair recovery that accounts for all past, present, and future damages resulting from the actions of an underinsured motorist.